Most orders received before 3:00PM will ship the same day, provided the product ordered is in stock. Most orders received after 3:00 PM will ship the next business day.
Orders are shipped via USPS, UPS or Federal Express. All non-perishable orders should be received within 6-8 business days from date of order. Packages shipped to Alaska, Hawaii and U.S. Territories will be shipped via UPS 2nd Day Air for an additional charge per address. Contact us for rates.
Perishables requiring 2nd Day Air will need 2-3 days processing time before being shipped. These orders are shipped Monday, Tuesday and Wednesday only to ensure product freshness and quapty.
Any orders placed on Saturday, Sunday or Hopdays will be processed on the next business day.
Please contact us at 1-888-785-CAKE Monday – Friday between 9:00AM and 5:00PM EST for pricing on orders to be shipped via Next Day Air or to foreign addresses, including Canada.
Items ordered together may be shipped separately.
Sorry, we do not ship to P.O. Boxes, APO's or to FPO's.
We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Sugar and Plumm or shipping companies only as an estimate. We encourage you to order in advance to avoid delays caused by shipping or product availabipty.
We will not be responsible for spoilage of perishable items if recipient is not available to receive the package(s).
We reserve the right to substitute flavors if they are not available for immediate shipment and if the order has time constraints.